Cancellation and replacement policy

Cancellation and replacement

1. Cancellation

You can cancel an order on the same day you place it by contacting our support team (see the Contact page). The amount paid is refunded to the original payment method after a 10% cancellation charge.

2. Replacement

If you are not satisfied with the quality of a product when it arrives, write to aadriksofficial@gmail.com within 24 hours of receiving it. Include a clear description and photos of the problem. Because our products are perishable, requests that arrive after 24 hours or without photos are not eligible for a replacement. Aadriks may limit the number of replacements.

3. Changing the shipping address

Tell us right after you place the order and we will try to update it. We cannot be held responsible for delays or non-delivery caused by an address change.

4. Delivery attempts

Please give a full street address with pin code, the recipient's name, a phone number and any flat or unit number. We are not responsible for failed deliveries caused by a wrong or outdated address or phone number, or by the recipient being unavailable or out of town, nor for delays from bad weather or courier problems.